Digital services have played a crucial role in the aged care sector’s response to COVID-19. Across the country, aged care providers are using technology in new ways to ensure continuity of care, and in just three months, every care provider in Australia has embedded technology within their service delivery teams. Sector leaders have been working…

If we look ahead to the next five years, one of the biggest challenges for the age services sector is communication – who we communicate with, how we communicate, why we communicate and how often we communicate. Covid-19 has served as a catalyst, it has accelerated our thinking, and it has increased our need to…

If given the choice, I doubt you could think of a more inopportune time to inflict a pandemic that disproportionately impacts elderly Australians than right now. With the aged care industry in the middle of a Royal Commission, and the sector wrestling with existential reform challenges, COVID-19 seems like a cruel joke. The societal changes…