There’s a saying that you can’t do today’s job with yesterday’s methods, and still be in business tomorrow. Late last year I attended an Australian Institute of Company Directors forum and two key takeaway messages were: 1) Directors must model and work to nurture a culture that supports the organisation’s purpose and strategy. 2) Directors…

The death of Ann Marie Smith has shocked Australia. Whilst an independent review is investigating the social and system failures that have occurred in her care, the reported facts are that Ms Smith died from profound septic shock, and multiple organ failure from severe pressure injuries. Ann Marie Smith’s case is uniquely severe and tragic….

Be courteousEveryone is a volunteer Being rudeSlows people down It takes time to get overFeeling hurt, offended Be courteousIt’s more efficient – Christopher Nailer, Palm Cards for Managing, 2020 In organisations that allow it, working remotely is something we plan for. With COVID-19, this work perk (or somewhat stigmatised work option) suddenly became something thousands of…