Value innovation is the cornerstone of blue ocean strategy. We call it value innovation because instead of focusing on beating the competition, you focus on making the competition irrelevant by creating a leap in value for buyers and your company, thereby opening up new and uncontested market space. — W Chan Kim and Renee Mauborgne,…

The Scottish philosopher, Alisdair MacIntyre, once offered that what we believe to be fundamentally real underpins our ethical beliefs. This in turn reflects the economic paradigms we support, policies we promote, programs we fund, and social contract that holds each other to account. Last week’s Aged Care Royal Commission Interim Report is a fitting time…

With public trust in aged care decreasing, and consumer experience not meeting consumer expectations, how we support and care for older Australians is at a crossroads. To survive and thrive in this vital industry, service providers must look at new ways to innovate that are practical, collaborative, cost-effective, and most importantly, consumer-centric. In our series…