Be courteousEveryone is a volunteer Being rudeSlows people down It takes time to get overFeeling hurt, offended Be courteousIt’s more efficient – Christopher Nailer, Palm Cards for Managing, 2020 In organisations that allow it, working remotely is something we plan for. With COVID-19, this work perk (or somewhat stigmatised work option) suddenly became something thousands of…

Detection and monitoring systems. Non-intrusive wearable devices. Carer apps. All reflect tech’s growing role in aged care. Technology and design also have a presence in the space of death and dying. You may have seen this news item. In 2019, a major US institution, attempting to recover from a botched interaction with a vulnerable patient,…

During this crisis of the COVID-19 pandemic, the age services industry has inadvertently been handed its greatest opportunity to shift focus, and rapidly apply meaningful change that will enable us to come out of this with an industry better than the one we entered. This situation has created a sense of community, innovative solutions to…