Membo Noticeboard Helps Older Australians Feel More in Control of the Care They Receive

2 years ago
innovAGEING > Case Studies > Membo Noticeboard Helps Older Australians Feel More in Control of the Care They Receive

In order to support independent living as people age, sometimes it’s the simplest things that can make a big difference. Older people can find it difficult to keep track of appointments and other information that they may no longer remember, which can lead to a lot of stress and the need to constantly ask questions and seek reassurance from others.

Membo Noticeboard has grown from a dementia-focused support tool into a system that can support anyone of any age at home or in residential aged care.

Essentially a tablet-based digital noticeboard, it provides focused information without unnecessary details. It can be accessed by multiple people using the App on Android and Apple tablets and mobile phones, from any web browser, and it can be updated remotely.

Included in the information on-hand is information about the services being received – for example, clinical services and personal care – with dates, times and names of carers. There is also a voice-activated version for the visually impaired. Should there be last-minute changes, these can be displayed in real-time with optional methods for generating alerts.

Driven by the needs of individuals, families and carers, with enhancements for support workers and organisations, it is truly a person-centred approach to reablement.

The benefits

Clients who use Membo Noticeboard have fewer missed appointments, are less stressed and anxious, and feeling more in control, they rely less on family members or carers for reassurance. They can access information any time of the day or night, whenever the need to remind themselves, without the need for external support, which means those who support them are feeling less overwhelmed, too.

Broad usability

Membo Noticeboard is being extended with tools to make it easy for support teams and organisations to be an integral part of the exchange of information when working with multiple clients and stakeholders, including family members and carers.

Access can be funded through all home care packages, and it represents an additional service that can be offered alongside the standard offerings of nursing and social support workers with the ability to monetise accordingly.

The wider Membo ecosystem includes a Community Noticeboard for retirement villages and aged care homes that enables effective communication with residents and importantly with others including family members and carers.

Recognised by industry

Membo Noticeboard was recognised as a finalist in the Realising Wellness and Reablement category in the 2021 innovAGEING National Awards. It was also one of four national Decoding Dementia 2019 winners, and the winner of the 2021 Carers Queensland Carer-Friendly Great Business Award.