In July 2017, IRT Foundation commenced an Integrated Aboriginal Home Care pilot (“Booraja”) funded by the Australian Government’s Dementia and Age Care Services Innovation Fund (DACS), which aims to increase participation of Aboriginal and Torres Strait Islander people in consumer-directed care.
Older Aboriginal people are underrepresented in accessing home care in Australia, and the low participation rates in the home care system are due to three key barriers:
Engaging with first Australians
Booraja is a service delivery model that supports independence of ageing Aboriginal people to remain in their own homes and connected to their community. Based on self-determination, Booraja gives first Australians choice and control over the services they access to deliver their care needs.
Booraja tackles barriers to participation through:
Reablement and seamless experience is delivered through a seven-stage identification process of individual’s knowledge of home care, assisting them to access Booraja. This approach is also reflected in the Single Aged Care Quality Standards promoting services and supports for daily living.
Through the multi-faceted involvement of community, Booraja respects the nuanced approach required to effectively engage and support Aboriginal people in complex environments. Elders are shaping the model of care and cultural care, and Booraja care workers were involved in tailoring the delivery of their training program. This supports the Charter of Aged Care Rights ensuring consumers “have their identity, culture and diversity valued and supported”.
Holistic wellness is realised through development of services in partnership with the Walbanga Elders’ Council who provide insight and feedback on culturally appropriate services, as well as provide local ties and connections.
The project management team actions ongoing feedback, while an independent consultancy specialising in Aboriginal service delivery programs is evaluating the pilot. The findings will contribute to specific cultural group understanding, as well as understanding application of a program model that puts culture and customer at its core.
Results of this approach to-date:
For more information, please visit www.irt.org.au/about-irt/irt-foundation