There’s a saying that you can’t do today’s job with yesterday’s methods, and still be in business tomorrow. Late last year I attended an Australian Insti...
The death of Ann Marie Smith has shocked Australia. Whilst an independent review is investigating the social and system failures that have occurred in her care, the reported fac...
Be courteousEveryone is a volunteer Being rudeSlows people down It takes time to get overFeeling hurt, offended Be courteousIt’s more efficient – Christopher Nailer, Palm Cards ...
During this crisis of the COVID-19 pandemic, the age services industry has inadvertently been handed its greatest opportunity to shift focus, and rapidly apply meaningful change...
If we look ahead to the next five years, one of the biggest challenges for the age services sector is communication – who we communicate with, how we communicate, why we communi...
In the months ahead, safe and supported independence for older Australians is going to become unfathomably difficult. Out of necessity, providers are scrambling to consider how ...
The robotics industry has come a long way over the past 10 years, but nothing will bring automation to the front of our minds like an international pandemic. Aged care providers...
“It is difficult to get someone to understand something when their salary depends upon them not understanding it.” — Upton Sinclair, The Jungle Strip the colourful post-it notes...
What should young people do with their lives today? Many things, obviously. But the most daring thing is to create stable communities in which the terrible disease of loneliness...
It’s the presence of others who are smarter, kinder, wiser, and different from you that enables you to evolve. Those are the people to surround yourself with at all times....