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Media + Blog
Media + Blog
It’s Time To Talk About Product Development in Age Services
Building and maintaining a product for the aged and community care market is difficult for a multitude of reasons, some being the speed of regulatory change, expectations from cust...
Our Future Workforce Now: Beyond Skills, Capacity, and Recruitment Campaigns
Jarnail was originally from the Punjab region in India. He came to Australia to study engineering six years ago, graduated, became a permanent resident, couldn’t find work as an en...
Delivering Better Care: Automating Back-of-House Tasks with Robots
Tanunda Lutheran Home (TLH) is a Not-for-Profit aged care facility located in the rural town of Tanunda – Barossa Valley. TLH has 120 residents receiving high care services. TLH em...
AI, Data, and VR: Dynamically Supporting Resident Wants and Needs
When we consider technology, we can think of our phones and clever devices we touch every day. Technology can improve decision-making. This may include the systems that make drivin...
Why Do All Age Services Kinda Look the Same?
“If I had asked people what they wanted, they would have said faster horses.” —Henry Ford, Founder, Ford Motor Company One of the aims of the Aged Care (Living Longer Living Better...
The Virtuous Cycle of Employee Experiences, Technology, and Better Age Services
In complex environments, we often look to technology to solve or disrupt deep-seated problems. But within the Australian aged care ecosystem, the Royal Commission has shown that te...
Before More Sector Changes Begin: Why Less Might Actually Be More
Always remember, your focus is your reality.– George Lucas, Founder of Lucasfilm You’re better off with a kick-ass half than a half-assed whole.– David Heinemeier...
Predictive Analytics in the Aged Care Sector
Predictive analytics are used to understand customer decisions and behaviours across a range of industries. They’re also increasingly being used as a powerful method of producing i...
More Than Safety and Compliance: Delivering Great Customer Experiences in Age Services During an Era of Uncertainty
The Royal Commission into Aged Care Quality and Safety (the Commission) has identified significant challenges within the aged care sector, with the extent of substandard care much ...
Gamification, a New Approach for Age Services?
The age services sector has been hit hard in 2020. Residents are disproportionately represented in COVID death statistics and the carers supporting them have been put under consid...