Media + Blog
21
Oct
Empathy First: How Aged Care Providers Understand their Consumers and Drive Innovation
Category: Blog
With public trust in aged care decreasing, and consumer experience not meeting consumer expectations, how we support and care for older Australians is at a crossroads. To surviv...
02
Oct
Who owns the customer?
Category: Blog
There is only one boss. The customer. And they can fire everybody in the company from the chairman on down, simply by spending their money somewhere else. Sam Walton, Founder, W...
30
Sep
Digital Transformation Is A Marriage Not A Wedding
Category: Blog
“In a chronically leaking boat, energy devoted to changing vessels is more productive than energy devoted to patching leaks.” – Warren Buffett, Chairman and CEO of Berkshire Hat...
13
Sep
Technology – Transforming and Humanising Aged Care Services
Category: Blog
Piers Hogarth-Scott & Roshani Manouchehri Technology – Transforming and Humanising Aged Care Services The aged care sector is deeply important to many Australians at a...
14
Aug
innovAGEING and LASA recognised for innovation in age services
Category: Media
innovAGEING and Leading Age Services Australia (LASA), the voice of aged care, is proud to be recognised for its leadership in promoting innovation in age services through the a...
27
Jun
Innovators Recognised for Consumer Focus in Age Services
Category: Media
Two aged care providers, a robotics company, an organisation tackling disadvantage among older Australians, and a start-up helping consumers document the direction of their heal...
21
Jun
innovAGEING Challenge Winners Looking to the Future
Category: Media
Image: iA Challenge winners St Basil’s NSW & ACT for their prototype What’s Up? With judges and event sponsors. The winners of Australia’s first ever innovAGEING Challenge –...
21
Jun
You can’t win by only being compliant: Cohesion and dissent is your secret sauce
Category: Media
“If you want something new, you have to stop doing something old.” – Peter Drucker As an innovation network that focuses on improving consumer-centricity in the age servic...
18
Jun
innovAGEING National Awards
Finalists Announced
Finalists Announced
Category: Media
The finalists in the innovAGEING National Awards have been announced, with some 20 organisations from across the country in the running. The finalists in the five categories are...
23
May
Culture Matters – Moving the Innovation Needle in Age Services
Category: Blog
Innovation can be a troubled topic at the best of times. Often conflated with digital or cutting edge technology, innovation runs the risk of being little more than a flag beare...