Innovators Recognised for Consumer Focus in Age Services

5 years ago
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Two aged care providers, a robotics company, an organisation tackling disadvantage among older Australians, and a start-up helping consumers document the direction of their health care are the winners of the innovAGEING National Awards announced in Sydney last night.


innovAGEING, Australia’s national innovation network for the age services industry, congratulates the following winners:
Improving Consumer Choice: EXSitu Pty Ltd.
Enhancing Consumer Experience: Southern Cross Care (NSW and ACT).
Realising Wellness and Re-Ablement: IRT Foundation.
Increasing Care and Service Productivity: Lamson.
Increasing Access to Care and Services: Goodwin Aged Care Services.

“These diverse organisations all share one common goal – that is to put the notion of older Australians ageing well at the centre of their products and services,” says Merlin Kong, Head of innovAGEING.

“Each of our winners, and indeed all our finalists, ably demonstrate that gearing their products and services with the consumer in mind means better support for older Australians.”

The innovAGEING National Awards celebrate the achievements of organisations who have made the age services industry more consumer-centred, and successfully implemented a new and better way of providing care and services for older Australians.

“I congratulate all the winners of the innovAGEING National Awards for their outstanding efforts and the contributions they make daily, not only to our industry, but to the lives of older Australians,” says Mr Kong.

“Age services is emerging as an important driver of innovation in our country,” says Mr Kong.

“The industry is becoming more sophisticated in the way we view innovation, and this has gone beyond mere talk of technology and features.

“There’s a greater appreciation of how innovation is managed, cultural shifts that need to occur for innovation to happen, and increased affinity to designing services and products that older Australians want and need.”

innovAGEING is an Australian Government funded initiative, and an integral network initiative  to highlight and elevate innovation in the industry through a national awards program. This is jointly supported by innovAGEING Foundation Partners, the Commonwealth Bank and KPMG.

“We have incredible network partners supporting the National Awards, and we have an age services industry more than ready to be celebrated,” says Mr Kong.


For more information:

David O’Sullivan, Leading Age Services Australia, E:, Ph: 0427 138 024