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innovAGEING > Media + Blog
08 Mar
Robotic pets, Uber-like services in aged care’s future
Robotic pets, Uber-like services in aged care’s future
Category: Media
Driverless cars for those in aged care are among the current innovations in the sector, and the federal government wants to get on board. On Wednesday, Minister for Aged Care Ken W...
08 Nov
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National Call Out for Innovative Best Practice in Aged Care
Category: Media
Share your innovation experiences to help improve age services. innovAGEING – Australia’s national innovation network for the aged care industry – is on the hunt for examples of be...
16 May
Oldies On Scooter
Calls for innovAGEING National Awards
Nominations
Category: Media
Nominations for the innovAGEING National Awards open today. The Awards celebrate the achievements of organisations who have made the age services industry more consumer-centred, an...
21 Oct
Nicki Doyle + Nathan Baird KPMG–D2
Empathy First: How Aged Care Providers Understand their Consumers and Drive Innovation
Category: Blog
With public trust in aged care decreasing, and consumer experience not meeting consumer expectations, how we support and care for older Australians is at a crossroads. To survive a...
17 Apr
Amanda Terranova
How can providers manage social and community perceptions during COVID-19?
Category: Blog
Unfortunately, there is no marketing and communications playbook for managing a global health crisis like COVID-19. Professional marketers, agencies, PR firms and communicators are...
07 May
innovAGEING If You Build It
If You Build It, Why Wouldn’t They Come?
Category: Blog
The American writer, Mark Twain, once wrote that: “It ain’t what you don’t know that gets you in trouble. It’s what you know for sure that just ain’t ...
18 May
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The Importance of Being Channel Enabled: Making Communities Happen During COVID-19 and Beyond
Category: Blog
If we look ahead to the next five years, one of the biggest challenges for the age services sector is communication – who we communicate with, how we communicate, why we communicat...
27 Sep
And Now For Something Completely Different_Empathy
And Now For Something Completely Different… Empathy
Category: Blog
This one’s a simple article, and it begins with a recent innovAGEING (iA) service design workshop in Canberra. Teams of two were asked to spend time to get to know each other as be...
10 Feb
April Creed - ExSitu Cropped
Improving Age Services Through
Multi-Industry Innovation
Category: Blog
With aged care providers navigating the new Single Aged Care Quality Framework, an Aged Care Royal Commission, changing customer expectations, challenging financial times and a gro...
03 Aug
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Innovation Through Servant Leadership and Courage
Category: Blog
There’s a saying that you can’t do today’s job with yesterday’s methods, and still be in business tomorrow. Late last year I attended an Australian Institut...