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Media + Blog
Media + Blog
Media + Blog
Service Continuity During COVID-19: Australian Scale-Ups and Start-Ups Can Help
In the months ahead, safe and supported independence for older Australians is going to become unfathomably difficult. Out of necessity, providers are scrambling to consider how the...
It’s Cool. But So What?: Getting Back To Basics On Innovation
The present landscape in the age care industry is fast changing. The innovation imperative to find game-changing intersections between what older Australians want, and your company...
Building from COVID-19: Towards Connected Communities, Meaningful Innovation, and Humanised Technology
During this crisis of the COVID-19 pandemic, the age services industry has inadvertently been handed its greatest opportunity to shift focus, and rapidly apply meaningful change th...
Innovation: Just one element in the wider mix needed for true industry ‘disruption’
Fresh models that exploit new ideas can be the catalyst for momentous change. Many associated with the Australian aged services industry seem to throw around the terms innovation a...
Music: Aged Care’s Neuro-Superfood
Back in 1997 Harvard scientist, Steven Pinker referred to music as nothing more than ‘auditory cheesecake’. A nice to have that tickles our pleasure system but has no real evolutio...
Let’s Get Care: Discovering a Blue Ocean in Home Care Packages
Value innovation is the cornerstone of blue ocean strategy. We call it value innovation because instead of focusing on beating the competition, you focus on making the competition ...
Reconciling Quality and Efficiency: Fixing Information Silos In Care
A single, quality assured plan of care, key information and a detailed schedule of care activities for each resident, shared by all involved in care delivery? Sounds obvious doesn...
Who owns the customer?
There is only one boss. The customer. And they can fire everybody in the company from the chairman on down, simply by spending their money somewhere else. Sam Walton, Founder, Wal-...
The Secret on Increasing Workforce Capacity… Eliminating Underemployment
From speaking with our clients, we know that finding workers to fill vacant shifts is hard at the best of times and is now made more challenging in the current situation with Covid...
Better Care and Funding Models: It’s the Quality, Stupid
The Scottish philosopher, Alisdair MacIntyre, once offered that what we believe to be fundamentally real underpins our ethical beliefs. This in turn reflects the economic paradigms...