Media + Blog
17
Apr
How can providers manage social and community perceptions during COVID-19?
Category: Blog
Unfortunately, there is no marketing and communications playbook for managing a global health crisis like COVID-19. Professional marketers, agencies, PR firms and communicators ...
03
Apr
Ageing in Place with Companion Animals
Category: Blog
Ageing in Place with Companion Animals: designing care networks that support the role of companion animals in the lives of older Australians Over the next few decades, around th...
06
Dec
Better Care and Funding Models: It’s the Quality, Stupid
Category: Blog
The Scottish philosopher, Alisdair MacIntyre, once offered that what we believe to be fundamentally real underpins our ethical beliefs. This in turn reflects the economic paradi...
11
Dec
Let’s Get Care: Discovering a Blue Ocean in Home Care Packages
Category: Blog
Value innovation is the cornerstone of blue ocean strategy. We call it value innovation because instead of focusing on beating the competition, you focus on making the competiti...
09
Apr
Service Continuity During COVID-19: Australian Scale-Ups and Start-Ups Can Help
Category: Blog
In the months ahead, safe and supported independence for older Australians is going to become unfathomably difficult. Out of necessity, providers are scrambling to consider how ...
18
May
The Importance of Being Channel Enabled: Making Communities Happen During COVID-19 and Beyond
Category: Blog
If we look ahead to the next five years, one of the biggest challenges for the age services sector is communication – who we communicate with, how we communicate, why we communi...
27
Apr
Questioning the norms: ‘Design thinking’ essential for unprecedented advances
Category: Blog
Over time, the ‘revolutionary’ idea can become as logical and obvious as wheels on a suitcase. If the last five years have all been about the collection of data, the next period...
23
May
Culture Matters – Moving the Innovation Needle in Age Services
Category: Blog
Innovation can be a troubled topic at the best of times. Often conflated with digital or cutting edge technology, innovation runs the risk of being little more than a flag beare...
03
Aug
Innovation Through Servant Leadership and Courage
Category: Blog
There’s a saying that you can’t do today’s job with yesterday’s methods, and still be in business tomorrow. Late last year I attended an Australian Insti...
22
May
Catalysing Aged Care’s ‘Next Normal’
Category: Blog
Digital services have played a crucial role in the aged care sector’s response to COVID-19. Across the country, aged care providers are using technology in new ways to ensure co...