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Media + Blog
Media + Blog
Media + Blog
How can providers manage social and community perceptions during COVID-19?
Unfortunately, there is no marketing and communications playbook for managing a global health crisis like COVID-19. Professional marketers, agencies, PR firms and communicators ...
Ageing in Place with Companion Animals
Ageing in Place with Companion Animals: designing care networks that support the role of companion animals in the lives of older Australians Over the next few decades, around th...
Better Care and Funding Models: It’s the Quality, Stupid
The Scottish philosopher, Alisdair MacIntyre, once offered that what we believe to be fundamentally real underpins our ethical beliefs. This in turn reflects the economic paradi...
Let’s Get Care: Discovering a Blue Ocean in Home Care Packages
Value innovation is the cornerstone of blue ocean strategy. We call it value innovation because instead of focusing on beating the competition, you focus on making the competiti...
Service Continuity During COVID-19: Australian Scale-Ups and Start-Ups Can Help
In the months ahead, safe and supported independence for older Australians is going to become unfathomably difficult. Out of necessity, providers are scrambling to consider how ...
The Importance of Being Channel Enabled: Making Communities Happen During COVID-19 and Beyond
If we look ahead to the next five years, one of the biggest challenges for the age services sector is communication – who we communicate with, how we communicate, why we communi...
Questioning the norms: ‘Design thinking’ essential for unprecedented advances
Over time, the ‘revolutionary’ idea can become as logical and obvious as wheels on a suitcase. If the last five years have all been about the collection of data, the next period...
Culture Matters – Moving the Innovation Needle in Age Services
Innovation can be a troubled topic at the best of times. Often conflated with digital or cutting edge technology, innovation runs the risk of being little more than a flag beare...
Innovation Through Servant Leadership and Courage
There’s a saying that you can’t do today’s job with yesterday’s methods, and still be in business tomorrow. Late last year I attended an Australian Insti...
Catalysing Aged Care’s ‘Next Normal’
Digital services have played a crucial role in the aged care sector’s response to COVID-19. Across the country, aged care providers are using technology in new ways to ensure co...